Making your training stick is what will help you maximise your return on investment. In this article, you will learn four (4) ways you can make your training stick. Think about all the time you spend training new employees in the skills they’ll need to their best work. It seems endless at times, doesn’t it? One [...]
Since publishing 7 Things that positive leaders do, we’ve been asked, but what don’t they do? Reading through this article, you will be able to self-assess. Are you really a positive leader, or do you just think you are? Read on to find out. 1. Positive leaders don’t focus on what went wrong. When you [...]
Can you spot the positive leaders in your organisation? In this article you will learn how to, by seeing what positive leaders do. What is a positive leader? A positive leader creates an environment that nurtures all the good things in your organisation. They represent and support resilience, optimism, and gratitude - among other things. [...]
How hard to solve is your leadership puzzle? Leadership is a tricky concept. As leaders, we find ourselves trying to solve the paradox of great leadership versus required management. The culture of our workplaces can sometimes make this more difficult, particularly if there isn’t a real leadership culture supporting us. Sometimes that’s a training issue, [...]
For the past couple of weeks, South Australia has been focused on innovation and technology. We’ve had a number of conferences, from Mobilising Women in Tech, to Southstart, to the Social Capital conference. There are a lot of people doing innovative things here, and thinking creatively, there is no question about that. The question is [...]
Everyone promises that you can ‘improve your leadership immediately’. It really is true! The challenge is having the courage to take action right now to do it. […]
Real customer centricity is completely transformative because it changes how your entire business makes decisions. In this article we explain why this is the case. It’s far more than training people; it’s about real action, in every role. Time to read: 2 minutes […]
On Monday 10 October 2016 our Director, Gina Brooks, worked a whole day blind. She did it to raise money for Guide Dogs SA/NT, and in the process learned a lot about herself. Read on to find out what that was. […]
Today the 25th of April we celebrate ANZAC day. We pause to remember the day and pay tribute to the thousands of Australian and New Zealand soldiers who landed in Turkey and were killed by an army that knew they were coming. But that’s not why we celebrate ANZAC day. We celebrate because of what [...]
Training and Assessment is a necessary function in all workplaces. Firstly let me start by stating that if you are working as a trainer or assessor for an RTO (Registered Training Organisation) then this post is not targeted at you. RTO trainers and assessors need the Certificate IV in Training & Assessment (known as the [...]
I would certainly give Training x Design a 10 out of 10. Simply because a lot of time and care was take into target our specific needs for the STAR program. We got the relevance we need to assist in the success of the overall program.
Marion Veal , Training Coordinator, Haigh’s ChocolatesWorking with Training x Design was money very well spent.
Simon Hood, Manager Michell WoolTraining x Design developed a sales and customer service training for our visitor centre. The training was expertly tailored to our needs. Feedback from the team indicates that everyone enjoyed the day and felt that it was definitely worthwhile.
Wendy Story, Yorke Peninsula Visitor Information CentreIncreased number of paid interventions from 22 – 150 per quarter – direct result attributed tothe training provided by Training x Design.
National PharmaciesWe definitely made the right decision going with Training x Design
Ivan Feaviour, P & R Electrical WholesalersThe trainer allowed time for discussion which was appreciated. The content was presented well considering the time allowed for the session
ResthavenI was blown away by the professionalism and ability to make things happen throughout this entire consultation process. The learners not only gained valuable customer service skills but have come away with a different approach and attitude and their confidence has grown and our customer feedback is better than ever.
Business Operations Manager, RDNSThis program gave us exactly what we were after: A consistent sales approach across all centres. The feedback from staff was great. I’m still hearing about it. The only improvement from our end is that we should’ve done it right a long time ago.
Manager Business Improvement & Training, Centrelink SAIt was a great opportunity for us to get all our team together in the one place – doesn’t happen very often! The training was relevant to what we do in the visitor centre. Gina's passion for training shines through.
Centre Manager, Yorke Peninsula Visitor CentreGina has a wide knowledge base and always implements a well thought out program for training. She is really good with the staff, keeps them interested. Her workshops are fun but she allow enough structure for personal/team reflection. She keeps her knowledge base up to date and her methods are always current and innovative. Highly recommended.
Lesley Dummin, Breastscreen SAThe presenter is one of the best I have been involved with in 20 years, her ability to remember the students names was endearing and her sense of humour was great. The training was more geared to the practicality of our unique circumstances which a lot do not. Congratulations!!
Barry – Goyder, Council – BurraAn excellent, valuable course, made into a fun topic of discussion by the trainer. I found this course to be extremely relevant to both work and daily life.
Andrew – RAAFThe quality of the course was outstanding. A lot of valuable and useful information, well prepared, good reference material, good balance between theory and examples, very useful to improving workplace communications.
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