Thank you!
Your message was sent succesfully, and we’ve been notified.
Sit tight – you’ll hear back from us very soon. In the meantime, below are some articles that you might find useful.
Recommended reading
Please Retailers, Focus on your Customer – Not on the product
Anyone go to Department Stores for Service any more? I haven't been to a department store in ages it always seems to be hard to find what I'm looking for and it does take a [...]
How not to be Customer Focussed
Customer Service is my 'thing'. I consult on the topic, deliver workshops, help organisations develop strategies around it and most importantly I am very passionate about it. I'm always on the lookout for someone delivering [...]
Merry Christmas from Training x Design
Its been a wonderful year personally and professionally. This year Training x Design has helped over 845 people become more than they are today. These courses included: 40 - Â Leadership 24 - Customer Service [...]