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Solve the leadership puzzle

How hard to solve is your leadership puzzle? Leadership is a tricky concept. As leaders, we find ourselves trying to solve the paradox of great leadership versus required management. The culture of our workplaces can sometimes make this more difficult, particularly if there isn’t a real leadership culture supporting us. Sometimes that’s a training issue, [...]

How storytelling was used to change SA Health volunteers into amazing tour guides for the new RAH

We used storytelling to train SA Health Volunteers to be amazing tour guides, for the pre-opening tours of the new Royal Adelaide Hospital. Here’s why the story matters so much. […]

South Australia: The innovation state?

For the past couple of weeks, South Australia has been focused on innovation and technology. We’ve had a number of conferences, from Mobilising Women in Tech, to Southstart, to the Social Capital conference. There are a lot of people doing innovative things here, and thinking creatively, there is no question about that. The question is [...]

Improve your leadership immediately by doing two simple things

Everyone promises that you can ‘improve your leadership immediately’. It really is true! The challenge is having the courage to take action right now to do it. […]

Why is real customer centricity completely transformative?

Real customer centricity is completely transformative because it changes how your entire business makes decisions. In this article we explain why this is the case. It’s far more than training people; it’s about real action, in every role. Time to read: 2 minutes […]

7 ways to improve team performance

In this article you will learn 7 unusual ways to improve your team performance. They’re unusual because they focus on the good things. They really work! Time to Read: 3 minutes 1. Work means more to your team than you, or they, realise AlL of us are guilty of looking at the absence of performance [...]

What is it like to be blind for a day? The Boss’s Blind Date

On Monday 10 October 2016 our Director, Gina Brooks, worked a whole day blind. She did it to raise money for Guide Dogs SA/NT, and in the process learned a lot about herself. Read on to find out what that was. […]

The 3 Real Obstacles to Innovation – Part 3

This article is a follow up to my previous article "The 3 Real Obstacles to Innovation - Part 1" (Fear of Failure) & "The 3 Real Obstacles to Innovation - Part 2" (Not a good idea) Welcome to Part 3 and the final article in this series 3. Innovation is not part of Business as Usual Innovation that [...]

Does the ANZAC spirit exist in workplaces today?

Today the 25th of April we celebrate ANZAC day. We pause to remember the day and pay tribute to the thousands of Australian and New Zealand soldiers who landed in Turkey and were killed by an army that knew they were coming. But that’s not why we celebrate ANZAC day. We celebrate because of what [...]

The 3 Real Obstacles to Innovation – Part 2

This article is a follow up to my previous article "The 3 Real Obstacles to Innovation - Part 1" In Part 1 I wrote about the importance of businesses to be innovative to not only achieve growth but also to be sustainable. I also wrote about how I believe Australia's National Innovation & Science Agenda doesn't [...]