The learning solution best for you can be fully customised from our extensive learning outcomes.
If you are not sure whether starting from scratch is for you, our predefined training packages are tried and tested, and can be customised to fit your business. You can also start with a workshop that is already built, and make it yours by adding or removing elements to create your perfect learning solution.
Foundation Skills Training
Great team members need good training. We provide training solutions that address learning needs in customer service, sales, and leadership. To add, remove, or replace any of the learning outcomes from our predefined packages, it’s easy to customise your selection.
Communication Foundation Skills
Learn about what turns good communication into a great experience. This one-day workshop will enable your team members to build rapport, communicate with different people, and cope with particular challenges. Give your staff these life-changing skills.
Sales Foundation Skills
Discover the 5-Step Sales Process, and how to use them to become an effective sales person. This is a one-day workshop. Read more.
Customer Service Foundation Skills
Learn about the intricacies of customer service, from building rapport to dealing with the challenges of difficult customers. This one-day workshop gives your staff the skills they need to create an outstanding customer experience. Find out how to create service superstars.
Leadership Foundation Skills
Learn about the many elements of effective leadership, and how to identify your own style. This two-day training package will prepare your staff members for the exciting and challenging task of being good leaders. See how we make Generals of your troops.
Leadership Skills Training
Great leaders are not born, they’re well trained. Our leadership skills training packages will give your leaders the tools they need to coach, mentor, and manage teams effectively. Look in the toolkit.
The Skills Trainer
Learn to plan and deliver a successful skills session in one day. This session is perfect for everyone involved in up-skilling any team member. Put on your teacher’s hat.
Coaching & Mentoring
Learn how to identify coaching opportunities, deliver coaching effectively, deal with resistance, and more. See how we pack all of this into one day.
Leading People Performance
Learn how to set up and work to a performance management system that works. This one-day workshop will teach you how to diagnose and resolve problems in staff performance. Get started.
Creative Thinking for Innovation
Learn how to step up your innovative problem-solving, and create a culture of ideas. This two-day workshop will trains your staff members to recognise and use their creative abilities. Switch on your light bulb.
Dealing with Change
Inspire a flexible, adaptive workforce that meets change head-on. This one-day workshop will teach your teams to recognise change as an opportunity. Challenge your attitudes about change today.
Support and Development Services
In addition to our training solutions, we provide services to support and help you develop training programs. These are:
Speaking Engagements
Our experts are available to speak on any of our specialist areas. Book a speaker today.
Other Services
In addition to the above, we offer a range of additional services.
At Training x Design we can:
- Conduct assessments
- Conduct skills audits
- Deliver in-house training sessions
- Design assessment tools
- Design training sessions
- Develop a talent management plan
- Develop assessment plans
- Develop training programs
- Evaluate of training initiatives
- Facilitate meetings
- Map workplace competencies to national standards
- Provide 1-on-1 coaching and mentoring
- Provide strategic retail development and planning
- Provide training needs analysis
- Run team building activities
- Validate assessments processes
[cta]Get more information about these today.[/cta]